Return & Refund Policy

1. Return & Exchange Eligibility (7-Day Window)

At Unique Fashion, we take pride in delivering traditional women's wear of the finest quality. If you are not entirely satisfied with your acquisition, you may request an exchange or return within 7 calendar days from the date of physical parcel delivery.

• The garment must be unworn, unwashed, unaltered, and free from perfume, stains, or cosmetic marks.
• All original brand security tags, labels, and boutique packaging must remain intact.
• The original purchase invoice or order confirmation receipt must be presented.

2. Refund Processing Timeline (7 Working Days)

We adhere strictly to payment gateway and e-commerce compliance guidelines in Bangladesh:

3. Delivery Times & Shipping Coverage

We provide dependable nationwide logistics across all 64 districts of Bangladesh with the following standard fulfillment timelines:

4. Exceptions & Conditions

The following items are not eligible for cash refunds but may be evaluated for size alterations or store credit:

• Custom-stitched or customized bespoke ensembles tailored specifically to individual client measurements.
• Items marked as final clearance or promotional flash sales (unless physically damaged upon delivery).
• Items damaged due to client misuse, incorrect laundering, or failure to follow garment care instructions.

5. Step-by-Step Return Process

1. Contact Concierge: Notify our client support team within 7 days of delivery via WhatsApp at +880 1714743663 or email care@uniquefashionbd.com. Please state your Order Number and provide photos if the item is defective or incorrect.
2. Dispatch Return Parcel: Send the item back in its original packaging to our registered showroom address provided below.
3. Inspection & Settlement: Upon receiving the item, our quality assurance team verifies compliance, and your refund is released within 7 working days.